If you experience any issues during your stay, we encourage you to discuss them directly with the hotel first, as this is often the fastest way to find a solution.
Please note that Halalbooking cannot issue refunds or compensation for hotel services, as we act as a booking platform and are not responsible for the services provided by the property.
If you are unable to reach a satisfactory solution with the hotel, you may contact our Customer Relations team for further assistance. While we cannot guarantee a specific outcome, our team will do their best to support you and liaise with the property where possible.