Booking Modifications & Cancellations

Booking changes and cancellations depend on the property’s policy, with modifications or free cancellations usually possible only for refundable bookings and within the allowed timeframe. Non-refundable bookings typically cannot be changed or cancelled without charges, though exceptions may be requested through Customer Relations and are subject to property approval.

What is a booking modification?
A booking modification refers to certain changes that may be possible subject to availability and the booking’s conditions. Depending on the property and r...
Wed, 18 Mar, 2026 at 10:57 AM
Can I modify my booking whenever I want?
It depends on the property’s modification policy. For non-refundable bookings, modifications are not accepted. For refundable bookings, modifications may ...
Wed, 18 Mar, 2026 at 10:58 AM
Will any modification cost me extra?
Halalbooking does not charge any modification fees. However, the property may apply charges, especially if the new dates or room types have higher rates, or...
Wed, 18 Mar, 2026 at 10:58 AM
How can I modify my booking?
You can modify your booking by clicking “Manage your booking” in your confirmation email or by accessing your booking through your Halalbooking account. Ava...
Wed, 18 Mar, 2026 at 10:59 AM
What does “Request manual review” mean?
This means your request requires review by our accounting team or by the property to check whether the modification is possible. You will receive an update ...
Wed, 18 Mar, 2026 at 10:59 AM
Should I click on “Request manual review”?
Yes, you can. Clicking “Request manual review” simply sends your modification request to our team, your booking will not be cancelled unless you later appro...
Wed, 18 Mar, 2026 at 10:59 AM
We have booked multiple groups. Can I cancel one group during the free-of-charge cancellation period?
Yes, you can cancel one of the groups without any charge, provided the cancellation is made within the free cancellation period specified in your booking co...
Wed, 18 Mar, 2026 at 11:00 AM
Can I change my meal board after booking?
If your booking’s cancellation policy allows amendments, you can cancel your current booking and rebook with the desired meal board. However, if your bookin...
Wed, 25 Mar, 2026 at 9:31 AM
How can I change my personal details (name, surname, etc.)?
Please share the new details and we will proceed on your behalf. Please note that some hotels may not allow name changes if your booking is non-refundable. ...
Wed, 25 Mar, 2026 at 9:31 AM
Can I reinstate a cancelled booking?
No. Cancelled bookings cannot be reinstated. To stay at the same property, you will need to make a new booking, subject to availability and current rates.
Wed, 25 Mar, 2026 at 9:32 AM