Verify the address against your booking confirmation. If the property is indeed closed, please take a photo of the current state of the property — this will support your refund claim. Share it with us and we will take it from there.
The property is closed when I arrive. What should I do? Print
Created by: Hilal Ozdemir
Modified on: Wed, 25 Mar, 2026 at 9:37 AM
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.