9.1. Is Halalbooking.com related to Booking.com, Expedia, or any other major online travel company?
 No. Halalbooking is an independent company with its own platform, partners, and customer service team.

9.2. What is Halalbooking.com?
Halalbooking is the world’s leading search and booking platform for halal-friendly travel, offering hotels, villas, and resorts with halal-friendly features such as halal food, privacy-focused facilities, and alcohol-free environments.

It also provides a wide range of Umrah-friendly accommodation options, making it easier for travellers to plan their pilgrimage with confidence and comfort.

9.3. Where can I find Halalbooking’s terms and conditions?
You can access all our policies and booking conditions on the Terms & Conditions page available at the bottom of our website.

9.4. What are the passport requirements?
Every traveler must have a valid passport with at least six months of remaining validity from the date of entry, unless specified otherwise by the destination’s authorities.

9.5. Do I need a visa to travel to Turkey?

  • Turkey:
     Visa requirements for Turkey vary depending on your nationality. Some travellers may enter visa-free, while others need to apply in advance. For the most up-to-date and accurate information, please check the official Turkey e-Visa website or consult the relevant authorities before travelling.

  • Umrah (Saudi Arabia):
     To perform Umrah, travellers must obtain a valid Umrah visa or another eligible Saudi visa type, depending on their nationality and travel arrangements. Umrah visas are usually issued through authorised agents or official platforms, and requirements may change.

We recommend checking the latest visa rules and application process with official Saudi authorities or your travel agent before making travel arrangements.

9.6. Do I need a visa?
Visa requirements depend on your nationality and destination. It is the traveler’s responsibility to verify visa rules with the relevant embassy or consulate before traveling.

9.7. Does my reservation through Halalbooking.com include travel or medical insurance?
No. Travel, medical, or cancellation insurance is not included. We recommend arranging suitable insurance before your trip.

9.7. How can I leave a review on the website?
 After check-out, you will receive an email to submit your review. You will also see a “Submit Review” button on your booking page once your stay is completed.

9.8. When is a good time to travel to a certain destination?
This depends on your preferences. You can check seasonal weather, climate data, and peak vs. off-peak periods for your chosen destination to find the best travel time.

9.9. Does Halalbooking offer Umrah packages? How can I plan my Umrah trip?

Halalbooking does not offer Umrah packages (such as visa, flights, and accommodation combined).

9.10. How can I find Umrah-friendly accommodation on Halalbooking?

When searching for hotels for your Umrah trip, Halalbooking offers special Umrah features and filters designed for pilgrims:

  • Distance to Haram: Find hotels within walking distance of Masjid al-Haram or Al-Masjid an-Nabawi.

  • Haram view and Kaaba view rooms: See which rooms offer views of sacred sites.

  • Haram-connected prayer hall: Identify properties that have prayer halls connected to the Haram for easier access to daily worship.

  • Filter by city (Makkah / Madinah): Select your preferred location based on where you plan to stay during Umrah.

These filters appear on the search results page when you select Umrah as the theme and help you compare properties based on what matters most for your pilgrimage — proximity, prayer access, and comfort.

In addition to these core features, the hotel pages show detailed information so you can choose rooms with specific amenities (like Haram view or walking distance details) before booking.